Understanding Credits
Credits are your usage balance on the platform. They power everything your agents do—from quick replies to long-running, multi-step workflows in sandboxes. Instead of charging per request or per feature, we use credits to provide transparent, usage-based billing. The more complex the task, the more credits it uses. Simple interactions cost less; heavy compute and long-running agents cost more.What Consumes Credits
Credit usage depends on task complexity and how long your sandbox runs.| Resource | Description |
|---|---|
| AI Tokens | Processing requests through LLMs, image generation, and other AI models |
| Compute | Running agents in your custom sandboxes and execution environments |
| Agent Builds | Creating, configuring, and deploying new agents |
| File Storage | Storing and managing files created during your tasks |
| Web Searches | Searching the internet for information needed to complete tasks |
| Third-Party Services | Accessing external APIs and integrated services that extend your agent’s capabilities |
- After a task completes, AI token usage stops, but compute can continue until your sandbox stops (timeout).
- Storage and downloads can still use a small number of credits while agents are idle.
- If you use your own API keys, we don’t deduct credits for AI tokens or other third-party services.
Credit Types
Credits fall into three categories. They are deducted in a specific order to maximize value:Daily Credits
Use-it-or-lose-it credits that reset to 25 every day.
Monthly Credits
Your main allocation, refreshed each billing cycle.
Refill Credits
Extra credits you can purchase anytime that never expire.
| Credit type | Who gets them | Amount | Refresh | Rollover | Notes |
|---|---|---|---|---|---|
| Daily | All users (Free and Pro) | 25 credits per day | Every 24 hours at midnight UTC | No — unused daily credits reset and do not accumulate | Use-it-or-lose-it. Resets to 25 at midnight UTC. |
| Monthly | Pro users only | 2,000 credits per month | At the start of each billing cycle | No — unused monthly credits do not carry over | Main plan allocation. Refreshes each billing cycle. |
| Refill | Anyone who purchases them | Based on purchase | One-time purchase | Yes — refill credits never expire | One-time purchase. Never expires. |
Credit Usage Priority
When you run a task, credits are consumed in this order:- Daily credits (used first)
- Monthly credits (used second)
- Refill credits (used last)
We prioritize expiring credits so you get maximum value from every plan. Refill credits stay available as your backup.
Monitoring Your Usage
Track credit consumption in Settings → Billing to review:- Current balance: remaining daily, monthly, and refill credits
- Usage by agency: credit consumption per agency to highlight the most resource-intensive builds
Credit Refunds
If a task fails because of a system error on our side, we automatically refund the credits used for that task.Tips for Optimising Credit Usage
1
Be specific
Give clear, detailed requests so agents complete tasks efficiently.
2
Batch work
Group similar tasks together to reduce repeated setup work.
3
Review checkpoints
Review intermediate results on complex workflows before committing additional credits.
FAQ
When do daily credits reset?
When do daily credits reset?
Daily credits reset every 24 hours at midnight UTC.
When do monthly credits reset?
When do monthly credits reset?
Monthly credits refresh at the start of each billing cycle, on the same date you started your subscription.
Can I buy more credits?
Can I buy more credits?
Yes. Pro users can purchase refill credits at any time, and those credits never expire.
What happens if I run out of credits?
What happens if I run out of credits?
You’ll receive notifications when your balance is low. You can wait for the daily refresh, upgrade to Pro for monthly credits, or purchase refill credits on PRO plan.
Do unused credits roll over?
Do unused credits roll over?
Daily and monthly credits do not roll over. Refill credits remain in your account until you use them.