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Understanding Credits

Credits are your usage balance on the platform. They power everything your agents do—from quick replies to long-running, multi-step workflows in sandboxes. Instead of charging per request or per feature, we use credits to provide transparent, usage-based billing. The more complex the task, the more credits it uses. Simple interactions cost less; heavy compute and long-running agents cost more.

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What Consumes Credits

Credit usage depends on task complexity and how long your sandbox runs.
  • After a task completes, AI token usage stops, but compute can continue until your sandbox stops (timeout).
  • Storage and downloads can still use a small number of credits while agents are idle.
  • If you use your own API keys, we don’t deduct credits for AI tokens or other third-party services.

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Credit Types

Credits fall into three categories. They are deducted in a specific order to maximize value:

Daily Credits

Use-it-or-lose-it credits that reset to 25 every day.

Monthly Credits

Your main allocation, refreshed each billing cycle.

Refill Credits

Extra credits you can purchase anytime that never expire.

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Credit Usage Priority

When you run a task, credits are consumed in this order:
  1. Daily credits (used first)
  2. Monthly credits (used second)
  3. Refill credits (used last)
This ensures expiring credits are always used before your permanent refill credits.
We prioritize expiring credits so you get maximum value from every plan. Refill credits stay available as your backup.

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Monitoring Your Usage

Track credit consumption in Settings → Billing to review:
  • Current balance: remaining daily, monthly, and refill credits
  • Usage by agency: credit consumption per agency to highlight the most resource-intensive builds

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Credit Refunds

If a task fails because of a system error on our side, we automatically refund the credits used for that task.
Refunds are not issued for tasks that fail due to user-provided instructions, external service issues, or reaching task limits. Provide clear, detailed instructions to minimize unnecessary usage.

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Tips for Optimising Credit Usage

1

Be specific

Give clear, detailed requests so agents complete tasks efficiently.
2

Batch work

Group similar tasks together to reduce repeated setup work.
3

Review checkpoints

Review intermediate results on complex workflows before committing additional credits.

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FAQ

Daily credits reset every 24 hours at midnight UTC.
Monthly credits refresh at the start of each billing cycle, on the same date you started your subscription.
Yes. Pro users can purchase refill credits at any time, and those credits never expire.
You’ll receive notifications when your balance is low. You can wait for the daily refresh, upgrade to Pro for monthly credits, or purchase refill credits on PRO plan.
Daily and monthly credits do not roll over. Refill credits remain in your account until you use them.